"Dear Robert & Amber, So finally the day came when we had to sell Harrowdene Gardens, after many years of your looking after it to find tenants and managing the property for us. We would both like to thank you for the excellent service over these years when we have generally had trouble-free tenancies, good tenants who have looked after the flat during their tenancy, and competitive rent paid. The final step to sell was a little traumatic, but thankfully everything all went through in the end, so thank you for dealing with all that as well. We have enjoyed working with you, and hope that Ross Hand continue to prosper over the coming years.Thank you again for everything. Best wishes,Elizabeth & Richard Frost"